Refund and Cancellation Policy

Last Updated: July 19, 2026

1. Seven-Day Refund Window

You may request a refund of a software-license charge within seven calendar days after the charge date. This applies to an initial monthly, annual, or Lifetime License purchase and to a subscription renewal charge, unless a longer mandatory refund right applies under the law where you live.

2. How to Request a Refund

Email info@aiprotoolstech.com with the subject "Refund Request" and include:

• Your full name and the email used for the order.
• The order number or payment receipt reference.
• Your TradingView username.
• The product and charge date.

You do not need to provide a detailed justification within the seven-day window, although a short explanation can help us improve the Software.

3. Refund Processing

Approved refunds are returned to the original payment method. We normally submit the refund to the payment provider within three to five business days after approval. Your bank or card issuer may require additional time to post the credit. Original processing, foreign-exchange, network, or bank charges may be handled according to the payment provider's rules and applicable law.

4. Effect on Access

Software access associated with a refunded order may be removed after the refund is approved. If only a duplicate or incorrect charge is refunded, valid separately paid access will remain active.

5. Subscription Cancellation

You may cancel a monthly or annual subscription at any time through the payment provider's customer portal when available or by emailing info@aiprotoolstech.com. Cancellation prevents future renewals. Unless a refund is approved or law requires otherwise, access continues until the end of the already-paid billing period.

The Lifetime License is a one-time purchase and does not auto-renew.

6. Duplicate, Unauthorized, or Delivery Problems

Contact us promptly if you believe a charge is duplicated or unauthorized, or if access is not delivered within 24 hours after verified payment. We will investigate and correct confirmed billing or delivery errors. For unauthorized-card claims, your card issuer may also require you to follow its security procedures.

7. Abuse and Non-Waivable Rights

We may investigate fraudulent refund requests, falsified order information, repeated misuse, unauthorized sharing or resale, and chargeback fraud. This does not limit any refund, cancellation, dispute, or consumer right that cannot legally be waived.

8. Contact

AYTUN LLC, AIPROTOOLSTECH
Email: info@aiprotoolstech.com
Telephone: +1 (773) 373-0202
Mailing address: 1001 S MAIN STREET, STE 600, Kalispell, MT 59901, USA